SalesLogix CUSTOMER SERVICE
Sage CRM SalesLogix Customer Service is a component of the integrated Sage CRM SalesLogix customer relationship management (CRM) suite, which also includes Sales, Marketing, and Support solutions. Sage CRM SaleLogix Customer Service delivers powerful issue tracking and resolution tools to maximize customer satisfaction and loyalty.
Features:
- Ticket Management
- Service Contract Management
- SpeedSearch/Knowledge Base
- Activities and Communications
- Reporting
- Notification and Alerts
- Web Customer Portal
- Back-Office Integration
- Integrated CRM Benefits
- Configuration and Workflow
- Windows, Web, and Wireless
